Robi Customer Care in Nishi Plaza , Mirpur 7, Mirpur Model
Robi Care (Robi Sheba) center in Mirpur 6 is one of the primary customer service hubs for Robi and Airtel users in the Mirpur area. It is officially known as the Mirpur WIC (Walk-in Center).
Location & Contact Details
Address: Nishi Plaza, Plot #1, Avenue #4, Block-C, Section #6, Mirpur, Dhaka-1212.
Landmark: Near the Mirpur 6 bus stand area/Popular Diagnostic center vicinity.
Standard Service Hours: * Saturday – Thursday: 10:00 AM to 7:00 PM
Friday: 10:00 AM to 6:00 PM (Closed during prayer break)
Note: Closed on government holidays.
Services Available
This center provides comprehensive support for both Robi and Airtel subscribers:
SIM Services: New SIM registration, SIM replacement (Lost/Damaged), and MNP (switching from other operators).
Account Management: Bill payments for postpaid users, balance recharges, and data/minute pack activations.
Technical Support: Troubleshooting network issues, internet settings, and 4G/5G configuration.
Value Added Services: Activating or deactivating roaming, caller tunes, and other subscription-based services.
Ownership Transfer: Formal process for transferring SIM ownership with biometric verification.
Quick Support (Digital)
If you can't visit the physical center, you can use these digital channels:
Robi Hotline: Dial 121 from a Robi number (or 01819400400 from any number).
WhatsApp: +8801886664121
App: Use the My Robi App for instant balance checks and pack purchases.
Our Services
- 24/7 Emergency Service
- Call Center Solution
Amenities/Facilities
Air Conditioning
Bike Parking
CCTV
Online Consultancy
Hours of Operation
Saturday
8:00 AM
to
5:00 PM
Sunday
8:00 AM
to
5:00 PM
Monday
8:00 AM
to
5:00 PM
Tuesday
8:00 AM
to
5:00 PM
Wednesday
8:00 AM
to
5:00 PM
Thursday
8:00 AM
to
5:00 PM
Friday
Closed
Payment Method
Reviews
Location Map