Robi Customer Care in Nishi Plaza , Mirpur 7, Mirpur Model

Primary Customer Service Hubs for Robi and Airtel

Robi Care (Robi Sheba) center in Mirpur 6 is one of the primary customer service hubs for Robi and Airtel users in the Mirpur area. It is officially known as the Mirpur WIC (Walk-in Center). Location & Contact Details Address: Nishi Plaza, Plot #1, Avenue #4, Block-C, Section #6, Mirpur, Dhaka-1212. Landmark: Near the Mirpur 6 bus stand area/Popular Diagnostic center vicinity. Standard Service Hours: * Saturday – Thursday: 10:00 AM to 7:00 PM Friday: 10:00 AM to 6:00 PM (Closed during prayer break) Note: Closed on government holidays. Services Available This center provides comprehensive support for both Robi and Airtel subscribers: SIM Services: New SIM registration, SIM replacement (Lost/Damaged), and MNP (switching from other operators). Account Management: Bill payments for postpaid users, balance recharges, and data/minute pack activations. Technical Support: Troubleshooting network issues, internet settings, and 4G/5G configuration. Value Added Services: Activating or deactivating roaming, caller tunes, and other subscription-based services. Ownership Transfer: Formal process for transferring SIM ownership with biometric verification. Quick Support (Digital) If you can't visit the physical center, you can use these digital channels: Robi Hotline: Dial 121 from a Robi number (or 01819400400 from any number). WhatsApp: +8801886664121 App: Use the My Robi App for instant balance checks and pack purchases.