Genex Infosys in Khilkhet, Dhaka

We are Genex, part of the IPE Group UK is the leading outsourcing provider of customer experience management and is trusted by the world’s leading brands. We achieve results by transforming our clients' businesses and delivering excellence in customer experience. We are experts in people interactions, giving us the edge in delivering a superior customer experience in every contact. Our multinational team of experts possesses the right mix of skills and experience — from operations to research, Business development, and project management. The depth and breadth of expert skill sets among Genex personnel formed with a global outlook ultimately set us apart from the rest. We empower businesses with value-based innovative solutions and services allowing you to focus on what you do best – your core business.

Genex began its journey in Dhaka, back in 2012 and within this short span of time has become the largest Business Process Management & IT Services company in Bangladesh, later it diversified itself into various fields in the ICT sector. In 2019, Genex became the first publicly listed company in the country’s ITeS sector. From 2 to 4000+ employees, Genex expanded its operations in the APAC region, managing over 170 million customer interactions a year. An ISO Certified company which follows global standards of information security, best practices, and intellectual confidentiality.

Genex strives for excellence through continuous transformation of business scopes for our clients which ensures significant value addition to our customer’s business. A smart innovator in BPM and IT Services industry; trusted by Global Brands.