Trust Bank Limited, Rajendrapur in Kapasia, Gazipur

Trust Bank Limited is one of the leading private commercial banks having a spread network of 109 branches & SME centers, 199 ATM Booths, over 20,000 Paypoints and 65 POS in 55 Branches across Bangladesh and plans to open more branches to cover the important commercial areas in Dhaka, Chittagong, Sylhet and other areas in 2016.   The bank, sponsored by the Army Welfare Trust (AWT), is first of its kind in the country.  With a wide range of modern corporate and consumer financial products Trust Bank has been operating in Bangladesh since 1999 and has achieved public confidence as a sound and stable bank.

In 2001, the bank introduced automated branch banking system to increase efficiency and improve customer service.  In the year 2005, the bank moved one step further and introduced ATM services for its customers.

Since bank’s business volume increased over the years and the demands of the customers enlarged in manifold, our technology has been upgraded to manage the growth of the bank and meet the demands of our customers.
 
In January 2007, Trust Bank successfully launched Online Banking Services which facilitate Any Branch Banking, ATM Banking, Phone Banking, SMS Banking, & Internet Banking to all customers.  Customers can now deposit or withdraw money from any Branch of Trust Bank nationwide without needing to open multiple accounts in multiple Branches.

Via Online Services and Visa Electron (Debit Card), ATMs now allow customers to retrieve 24x7 hours Account information such as account balance checkup through mini-statements and cash withdrawals. 

Trust Bank has sucessfully introduced Visa Credit Cards to serve it’s existing and potential valued customers.  Credits cards can now be used at shops & restaurants all around Bangladesh and even internationally. 

Trust Bank is a customer oriented financial institution.  It remains dedicated to meet up with the ever growing expectations of the customer because at Trust Bank, customer is always at the center.

Our Value

• Trustworthy
• Dependable
• Reliable
• Professional
• Dynamic
• Fair

Vision

Build a long-term sustainable financial institution through financial inclusion and deliver optimum value to all stakeholders with the highest level of compliance

Mission

Long Term Sustainable Growth- diversified business with robust risk management

Financial Inclusion- bring unbanked population into banking network through low cost and technology based service delivery

Accountable to all stakeholders- customers, shareholders, employees & regulators

Highest level of compliance and transparency at all levels of operation

Positioning statement

Trust Bank is a contemporary, upbeat brand of distinctive quality of service and solution that offers a rewarding banking experience as preferred choice of banking partner every time, every where.